Frequently Asked Questions 

How long to deliveries take?

Depending on your location the delivery date varies. Orders are typically processed within 1 – 2 working days. Once the items have been processed and shipped, deliveries are subject to the following timings:

UK – 3 to 4 working days

Europe - 5 to 7 working days

Rest of the World – 8 to 10 working days

Please note that as a result of COVID-19 delivery times are taking longer than usual.

I have debris in the bearing, how to I clean it?

Please see the maintenance page for further information.

What is your returns policy? 

Valid returns must comply with specific criteria as outlined in the Terms & Conditions. Requests must be made and delivered within 14 days of the receipt of your parcel, or within the term established by the mandatory regulations applicable in the country where you reside, if this is longer.